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Why did my fields disappear?
Why did my fields disappear?
Valeriya avatar
Written by Valeriya
Updated yesterday

You can manage your farm in OneSoil comfortably and conveniently by customizing your account structure with seasons, folders, and workspaces. Here are the first things you should check:

  • Check to see if you logged into the right account.

  • Check which workspace you're in.

  • Verify that you opened the right season.

  • Double-check that you've added the field(s) to the current season.

  • If your account has folders, make sure you opened the right folder.

  • Check your internet connection.

👨‍🌾 In the app's web version, you can use the search feature. Start typing the field's name in the search bar. The app will search for matches in the entire account. It'll find the field, even if it's in another folder or season.

If none of these tips help, send us a message to care@onesoil.ai or in the chat and describe the situation.

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