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How to delete an account
How to delete an account
Anna Leonova avatar
Written by Anna Leonova
Updated over 8 months ago

You can delete your OneSoil account in a few simple steps. Please note that all data will be deleted permanently.

🖥 To delete your account in the web app:

  1. Click the Profile icon in the bottom left-hand corner of the screen.

  2. Select Account Settings, then Delete Account.

  3. Enter the email linked to your account and click Delete Permanently.

  4. We'll send you a message to this email address. To confirm account deletion, follow the link in the message.

If you didn't specify an email address when registering, please send us a message in the app's support chat or to care@onesoil.ai.


📱To delete your account in the mobile app:

  1. Open the Profile tab, tap your email address, and then select Delete Account.

  2. Enter the email linked to your account and tap Delete.

  3. We'll send you a message to this email address. To confirm account deletion, follow the link in the message.

If you didn't specify an email address when registering, please send us a message in the app's support chat or to care@onesoil.ai.

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