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I'm experiencing issues detecting my location
I'm experiencing issues detecting my location
Valeriya avatar
Written by Valeriya
Updated over a week ago

Your location is determined by the GPS module inside your smartphone. You can improve the accuracy by using specialized hardware or moving to an open area where the phone can easily receive signals from the satellite and/or Wi-Fi points.

Location accuracy may also depend on the device's model type and operating system, as well as the app version. Here's how to fix the problem on your own:

  • Check that the app has permission to the device's location in the phone settings.

  • Clear the app's cache in your phone settings, delete the app from your device, and reinstall it from Google Play or the App Store.

👨‍🌾 If none of these tips helps, send us a message to care@onesoil.ai or in the chat and describe the situation. That'll help us identify the reason and come up with a solution.

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